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Going live turns your sandbox into a company workspace with no end date, and everything you built moves with it. Go live in the console Compare the plans

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What changes

The routes, request bodies and responses are the same on both addresses. A sandbox key sent to the production address gets 403 production_workspace_required, so change the key and the base URL together.

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Steps

1

Open Go live

Press Go live in the sandbox console. Only someone who has confirmed their work email can go live.
2

Choose a plan

GST is 18%, so the first payment is ₹118, ₹59,000 or ₹1,18,000. Everything before GST lands in your wallet as call credit. T1 is ₹1 a minute for the voice AI, plus ₹0.30 for our phone line and ₹0.20 for call insights; T5 and T3 include both. Every plan runs the same stack. See Billing & tiers.
3

Confirm it's you

We email a six-digit code to the address you give. Type it in, or use the sign-in link in the same email.
4

Add your business details

These go on your invoices. Type your GSTIN and the rest fills in, or choose I don’t have a GSTIN and fill in five short fields.
5

Pay

The last screen shows your plan, your business and what moves across. Pay through Razorpay: card, UPI or net banking. UPI goes up to ₹1,00,000, so T1’s first payment of ₹1,18,000 is by card or net banking. On T3 and T1 you choose how each month is paid: in the app each month, or automatically by bank mandate.
6

Switch your code to production

In the live console, go to Developers and press Create key. Then:
  1. Set your base URL to https://prod.voice.miraiminds.co.
  2. Replace the sandbox key with the new one.
  3. Add your webhook endpoint again, and verify with the new whsec_… secret.

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What moves across

Everything you built moves into the company workspace and keeps its id, so a call still links to its agent and a number to its agent.
Pause any campaign that is dialling in the sandbox before you pay. If one is still running, nothing moves. Pause it, then press Move my sandbox now in the live console.

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When a sandbox ends

If your sandbox has an end date, the console shows it. A self-serve sandbox gets 14 days. On that date two things stop:
403 Forbidden
You can still go live after the end date. Open the sandbox console and continue to Go live from the sign-in page. Your agents move across as they would have the day before.

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Out of credit

Out of creditStart a paused campaign again after you add credit. Retry a refused call with the same Idempotency-Key.

Billing & tiers

Every plan, and what a minute costs.

Wallet

Balance, statement and low-balance alerts.

Errors

Money and access errors first, with the fix.
Questions about going live? Write to help@miraiminds.co.