voice.voice_id. Which voices exist
depends on the tier, because the tiers speak through
different engines.
t3 — the default
t3 speaks through a premium third-party catalogue (Sarvam). There is no short
allowlist to memorise: pass the vendor’s voice id, e.g. ashutosh.
t3 voice is required when you create an agent. There is no safe
default to pick from somebody else’s catalogue, so an agent without one is a
400.
t1 — exactly two voices
t1 speaks through our own stack, and it loads exactly two voices:
Anything else is rejected at agent-create time, and the error names both so you
are not left guessing:
400 Bad Request
The same agent can be run at either tier —
tier is set per call and per
campaign, not on the agent. If you create an agent with a t3
voice and then place a t1 call with it, the voice will not be one t1 can
say. Keep one agent per tier when you use both.Hearing them first
There is noGET /v2/voices yet. The live catalogue is the voice picker in the
console — open Agent Studio and you can
hear each voice before you commit to one. The name in the picker is the
voice_id, and the catalogue grows monthly; treat the picker, not this page, as
the source of truth.
Setting a voice on an agent
Change it later with
PATCH /v2/agents/{id}:
The language caveat
Keepvoice.language and the agent’s language identical.