Transcribe a call recording
Turns one call recording into a transcript with one AGENT: or CALLER: turn per line, personal details replaced by placeholders such as [NAME] and [PHONE]. Send 2–10 of these as examples to Generate a flow to draft a flow from calls that went well.
Pick a file for file before you send: at most 25 MB and 15 minutes, in any common audio format (mp3, wav, m4a, ogg, webm, flac, aac, amr). Neither the audio nor the transcript is kept, so save the transcript if you want it again.
This charges your wallet, about ₹1 per minute of audio, including for a recording with no conversation in it (422). 60 per workspace per hour.
Authorizations
Your workspace secret key, sk_live_ followed by 32 hex characters. Create one in the console under Developers.
Body
Response
The transcript
What the wallet was charged: the provider-reported cost × ₹88 × 1.2, rounded up to a paisa.
The recording's length, to a tenth of a second.
0 <= x <= 900The transcription id: the reference of its wallet transaction (kind flow_generation). Quote it in a support request.
^ftr_[0-9A-Z]{26}$The model that transcribed it.
One turn per line, each starting AGENT: (the business's side) or CALLER:. Personal data is replaced with [NAME], [PHONE], [ADDRESS] or [NUMBER]. Pass it as an examples[].transcript to POST /v2/agents/flow/generate.
The tokens the model reported (the audio counts as prompt tokens; completion includes the model's reasoning).