Call a contact again

curl --request POST \
  --url https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry"

headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, headers=headers)

print(response.text)

const url = 'https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry';
const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));

{
  "id": "lead-1042",
  "phone": "+919812345678",
  "status": "pending",
  "attempts": 2,
  "variables": {
    "name": "प्रिया",
    "vehicle": "i20",
    "due_date": "20 अक्टूबर"
  },
  "last_call_id": "call_01K7D5J7M9P1R3T5V7X9Z1B3D5",
  "last_status": "no_answer",
  "eligible_at": "2026-10-12T06:10:04.551208Z",
  "updated_at": "2026-10-12T06:10:04.551208Z"
}

Campaigns

Call a contact again

Puts one contact back in line for another call, even one that has used up its retries. Useful when someone asks to be called back, or a number was wrong and is now fixed. On a running campaign it rings as soon as the calling window and pacing allow, and the call spends credit.

The contact keeps its history: attempts goes up by one when the new call is placed. Works while the campaign is draft, paused or running. A contact that’s already waiting or on a call is refused, so a double click doesn’t call anyone twice. So is a number on your do-not-call list.

POST

campaigns

{campaign_id}

contacts

{contact_id}

retry

Call a contact again

curl --request POST \
  --url https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry"

headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, headers=headers)

print(response.text)

const url = 'https://sandbox.voice.miraiminds.co/v2/campaigns/{campaign_id}/contacts/{contact_id}/retry';
const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));

{
  "id": "lead-1042",
  "phone": "+919812345678",
  "status": "pending",
  "attempts": 2,
  "variables": {
    "name": "प्रिया",
    "vehicle": "i20",
    "due_date": "20 अक्टूबर"
  },
  "last_call_id": "call_01K7D5J7M9P1R3T5V7X9Z1B3D5",
  "last_status": "no_answer",
  "eligible_at": "2026-10-12T06:10:04.551208Z",
  "updated_at": "2026-10-12T06:10:04.551208Z"
}

Authorizations

Authorization

string

header

required

Your workspace secret key, sk_live_ followed by 32 hex characters. Create one in the console under Developers.

Path Parameters

campaign_id

string

required

The campaign's id (cmp_…).

contact_id

string

required

The contact's id: yours if you sent one, otherwise the one the campaign assigned.

Response

Back in line

Get started

Agents

Calls

Flows

Tools and secrets

Campaigns

Do-not-call list

Phone numbers

Phone pools

Telephony

Transcriptions

Speech to text

Text to speech

Wallet

Reference

Call a contact again

Authorizations

Path Parameters

Response