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POST

Authorizations

x-public-key
string
header
required
x-private-key
string
header
required

Headers

x-public-key
string
required
x-private-key
string
required
workspace
string
required

Body

application/json
phoneNumber
string
required

Phone number (E.164 recommended)

Example:

"+919876543210"

assistant
string
required

Assistant ID

payload
object

Payload structure depends on the assistant variant. Use AbandonedCartPayload for abandoned_cart, ShopifyOrderPayload for cod_to_prepaid/address_verification/order_confirmation, NdrFollowupPayload for ndr_followup, and CustomPayload for custom assistants.

callbackUrl
string<uri>

HTTPS webhook URL

priority
boolean

Call priority level

Example:

true

metadata
object

Response

Call queued

status
enum<string>

Current call status

Available options:
initiate,
in-progress,
ended,
completed,
timeout,
failed,
validation-failed,
busy,
no-answer,
skip,
rescheduled,
aborted
callId
string